Terms and Conditions

1. Payment for the immersion course is required to be made in full and in advance, a month before the start date of the course. Payment for the immersion course is made by transferring money to the account of Terra Education Language School.
2. The cost of services includes all taxes and other mandatory payments stipulated by the current legislation of the Republic of Kazakhstan.
3. Once payment is made, the students will not be able to receive a refund in the event that they are unable to attend the course or complete the program for any reason.
4. All classes for the immersion course are conducted according to the agreed schedule.
5. The immersion course is conducted by two or more teachers. If a teacher is unavailable to conduct a class, the school takes responsibility to substitute the teacher.
6. If students are late for a class, the lesson will still finish on time according to the schedule, and will not be prolonged to accommodate the late arrival of the students.
7. If you have already signed a contract with Terra Education language school, the school cannot change the prices for the courses that you have enrolled in until your contract expires. However, if you decide to enroll in additional courses or programs offered by the language school after your initial contract expires, Terra Education language school may change the prices for these new courses or programs.
8. The Parties undertake not to disclose information relating to the subject matter of this Contract to third parties without the written consent of the other Party, except cases when there is the disclosure, prescribed by the current legislation of the Republic of Kazakhstan, or on the basis of requests of authorized state bodies in accordance with the current legislation of the Republic of Kazakhstan.